Recovery path
Follow the sequence.
- 01
Check the network
Confirm the browser is connected to the store LAN and the saved address still belongs to that server.
- 02
Check Store Server
Verify the Windows service is running from the host before changing browser or account settings.
- 03
Separate cloud from local login
A Witty/Posbang login problem affects store selection; a local POS login problem must be handled by the local administrator.
- 04
Re-pair after address changes
Remove the browser-local pairing and use a fresh server code or approved address when the server identity or address changes.
- 05
Use the offline path
If only internet access is down, open the saved local shortcut/address directly.
Completion check
You are ready when:
The issue is identified as cloud identity, store assignment, LAN reachability, Store Server health or local authorization.