Recovery path
Follow the sequence.
- 01
Confirm the account
Use the personal account originally created or invited; do not create another identity to bypass a missing membership.
- 02
Confirm organization context
Check whether Community or the intended business organization is active.
- 03
Resolve Google linkage correctly
If an existing password account owns the email, sign in normally and link Google through the approved Witty flow rather than creating a duplicate.
- 04
Ask an organization owner
Have an owner verify that membership is active and carries the intended role.
- 05
Escalate without secrets
Provide email, expected organization and error code; never send a password, Google token or Witty session token.
Completion check
You are ready when:
The exact account and organization membership needing correction are identified.